FAQ's

When it comes to eBikes there is a lot of questions to answer, here’s some of the most frequently asked but if there is something you need to know feel free to ask!

Who are electric bikes for?

Where can I ride an electric bike?

Do you get any exercise riding an electric bike?

Can an electric bike save me money on my commute?

Buying an electric bike

How much does an electric bike cost?

I've seen cheaper electric bikes, what’s the difference?

Can I try one of your electric bikes before I buy?

General use and maintenance

How do I clean my electric bike?

What happens if the electronics get wet?

Can I use an electric bike in the rain?

Can I jet wash my electric bike?

When should I charge my electric bike battery?

How far can I cycle on one charge?

How can I adjust the power settings on my electric bike?

What happens if I run out of battery while cycling?

Can you ride an electric bike with the assistance turned off?

Battery use & care

Should I completely drain my electric bike battery before recharging?

Can I remove the battery to charge it?

Is my battery locked to prevent theft?

How long does it take to charge an electric bike battery?

Do I have to charge my battery to full after every ride or every time I charge it?

Can I charge my electric bike battery by pedalling?

How much will it cost to charge an ebike battery?

Servicing and aftercare

Do I need to get by electric bike serviced? How often does my ebike need to be serviced?

Laws & Regulations

Do I need a licence, tax or insurance for an electric bike?

How old do you have to be to ride an electric bike?